Medical Transportation Injuries

Non-Emergency Medical Transportation Accidents in Richmond, VA

When someone you care about is injured during medical transportation, you need attorneys who understand both vehicle accidents and the healthcare system. We’ve handled these cases for years and know how to hold negligent transport companies accountable.

Non-emergency medical transportation carries thousands of vulnerable Virginians to appointments every day. When drivers act carelessly or companies skip proper training, passengers suffer serious injuries. These cases require attorneys who understand traffic law, healthcare regulations, and the complex relationships between brokers, providers, and facilities.

Immediately After an Accident

What To Do After a Medical Transport Accident

• Don’t sign anything without legal review. Transportation companies may ask you to sign releases that limit your rights.
• Get medical attention immediately. Document all injuries, even if they seem minor at first.
• Report the incident. File a report with the transportation company and any relevant healthcare facility.
• Preserve evidence. Keep copies of transportation records, medical records, and any communications with the company.
• Photograph injuries and equipment. Take pictures of visible injuries and any equipment involved, including wheelchairs or lifts.
• Contact an attorney before giving statements. Insurance companies may try to minimize your claim or shift blame.

Below the surface

Why Medical Transportation Cases Are Complex

In 2024, Virginia spent nearly $78 million on non-emergency medical transportation for about 20,000 Medicaid patients. That system involves transportation brokers like LogistiCare, dozens of individual transport companies, nursing homes, and medical facilities. When something goes wrong, identifying who bears responsibility requires understanding how these relationships work.

These cases sit at the intersection of multiple areas of law. You’re dealing with traffic regulations, personal injury liability, healthcare standards, state regulations governing medical facilities, and broker contractual obligations. The driver who dropped your mother might work for a subcontractor hired by a broker contracted by the state. Each layer creates another potential defendant and another insurance policy to investigate.

The injuries themselves often involve vulnerable people who were already dealing with serious health conditions. Proving that the transport company’s negligence—not a preexisting condition—caused the harm requires medical expertise and thorough investigation. Defense attorneys will argue that elderly or ill patients are fragile and would have been injured anyway. We know how to counter those arguments with evidence and expert testimony.

Trial Experience Makes the Difference

Why Hire Lantz & Robins for Medical Transportation Cases

We’ve spent years handling medical transportation claims. We understand the healthcare system and the regulations that govern patient transport. That background gives us an advantage when investigating what went wrong and who should be held accountable.

We find coverage others miss. Medical transportation cases often involve multiple insurance policies—commercial vehicle insurance, professional liability coverage, umbrella policies, and sometimes nursing home insurance. We investigate every potential source of coverage to maximize your recovery.

We’ve spent months in courtrooms. Our attorneys have substantial trial experience. Insurance companies know we prepare every case for trial, which gives us leverage in settlement negotiations. When cases need to go to a jury, we’re ready.

We give honest assessments. We turn down cases when we don’t think we can help. If we take your case, it’s because we believe in it. We’ll tell you what we think your case is worth and what challenges we face. No false promises.

We stay involved in our clients’ lives. We visit clients in hospitals and nursing homes. We attend medical appointments when necessary. We understand these injuries affect entire families, and we treat you with the respect and attention you deserve.

We are respected within the legal community. Our reputation matters in negotiations. Defense attorneys and insurance adjusters know our track record and take our cases seriously from the start.

Common Medical Transportation Injuries We Handle